Effective date: November 12, 2026
Who we are
Alpinerove is an apparel studio based at 89 Fifth Ave, Floor 12, New York, NY 10001, United States. For privacy questions, contact [email protected].
What we collect
- Order information: name, email, phone, shipping and billing address, order contents and payment status. We do not store full card numbers; payments are handled by our payment processor.
- Account information: login details and order history if you create an account.
- Communications: emails, messages and support requests you send to us.
- Technical information: IP address, browser type, device type, pages viewed and referring URL, collected through cookies and similar technologies.
- Marketing preferences: whether you have opted in to our newsletter and what you have clicked in our emails.
Why we use it
We use your information to process and deliver orders, provide customer support, prevent fraud, improve the store, send order updates, and—only where you have opted in—send marketing emails. We do not sell your personal information.
Sharing
We share information with service providers that help us run the store: payment processors, shipping carriers, email providers, hosting and analytics providers, and fraud-prevention services. They receive only the information needed to perform their service and are required to protect it. We may also disclose information if required by law or to protect our rights.
Cookies
Essential cookies keep your cart and account working. Analytics and marketing cookies help us understand what is useful and measure campaigns; where required, we ask for consent before setting non-essential cookies. You can clear or block cookies in your browser, although some store features may stop working.
Retention and security
We keep order records for as long as needed for tax, accounting and legal purposes. We use reasonable technical and organisational safeguards, but no online transmission is completely secure. Please use a unique password for your account.
Your choices
You can ask us to access, correct, export or delete your personal information, or object to certain uses. Email [email protected] and we will respond within 30 days. You can unsubscribe from marketing emails using the link in every email; order and service messages will still be sent.
Children
Our store is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided information, contact us and we will delete it.
Changes
We may update this policy from time to time. The effective date above will change when we do. Material changes will be announced on this page or by email where appropriate.